Author: David Mulders
Sometimes the road to success can have some unexpected twists and turns, challenges that we must adapt to and overcome, but even with all of these unforeseen bumps in the road it can be important to have a roadmap and a sense of direction. When dealing with workers and their workflow it is important to keep this same idea of direction in mind. If we create instability for our employees by adding and changing tasks frequently, we create obstacles in the way of their success by moving their targets and achievements further out of reach, making it so that they can never complete what they say they will complete. This same circumstance can lead your employees to favor small simple tasks that can be completed in a short amount of time rather than the larger fundamental projects that might be more important as they fear their goals or workflow may change at any moment, and if they start a larger task they will not be able to see it to fruition. The same can be said for short term goals and an invisible future, when we share our long-term goals with our employees it gives everyone a sense of direction for the bigger picture. The small mundane and monotonous tasks take on new meaning and importance when we can see where they fit in the bigger plan and how they will benefit the team as a whole. Another contributor to instability in the workplace is the confusion or miscommunication of tasks and goals, when we communicate a goal to our employees in a broad sense such as organizing a filing system, our employees may have a drastically different interpretation of the task than we do. Perhaps the employee sees this task as collating and re-ordering the contents of the files, but the manager sees this task as color coding the folders and labelling each with their contents. Two drastically different outcomes to the same broad goal in which we only have communication to blame. The hardest thing many people will go through in the workplace is being held accountable for something that they don’t understand. Clear, concise and understood communications and goals can be the foundation to progress and production in the work place, working as a team toward a common future can make a great difference.